Privacy Policy

Last updated: 01/07/2025

At Mersh, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you use our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

•Personal Information: Name, email address, phone number, shipping/billing address, and payment details.

•Account Information: Login details if you create an account.

•Order History: Items purchased, dates, and preferences.

•Technical Information: IP address, browser type, device used, and usage data (via cookies and analytics).

2. How We Use Your Information

We use your information to:

•Process and fulfill your orders.

•Send you order updates, promotions, and brand news.

•Provide customer support.

•Improve our website, products, and services.

•Detect and prevent fraud or abuse.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties only when necessary, such as:

•Payment gateways for processing transactions.

•Delivery partners to ship your orders.

•Marketing platforms (if you have opted in for promotional messages).

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your shopping experience, analyze site traffic, and understand user behavior. You can manage or disable cookies in your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

•Access, correct, or delete your personal data.

•Opt-out of marketing communications at any time.

•Request details about how your data is used.

Please contact us at info@mersh.lk for any privacy-related requests.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Contact Us